Ticket: __RecordID__ __Time_Opened__
Company
Owner
Contact Information
Company __Customer_Company_Name__
Contact __Customer_Contact__
Email __Customer_Email__
Phone __Customer_Phone__
HashID __Customer_HashID__
Problem: __Problem_Lookup__
Description:
{@if(len("__Description_Of_Problem__")>0,""+quote(__Description_Of_Problem__)+"
","")}
Diagnostics:
O/S Version: __Operating_System_Name__ __Operating_System_Version__
Java Version: __Java_Version__
Aspect Version: __Aspect6_Version__
Exe Directory: __Aspect6_Exe_Directory__
License Issued: __Aspect6_License_Issued__
License Expires: __Aspect6_License_Expires__
Timezone: __Timezone__
Internal IP: __Internal_IP_Address__
External IP: __External_IP_Address__

Dialog

__Notes_Ascii__